How games are examined
Online Games Platforms
Our best practice recommendations for games platforms are:
A consistent set of PEGI age labelling should be used across all online games services
Services should work towards full coverage of PEGI age ratings across online games
Ratings should always be represented by the formal PEGI classification symbols.
Age labels should be easily understandable for the public and reflect the expectations of UK audiences.
Additional ratings info (for example, 'violence, strong language, drugs) should be used alongside the age rating wherever available.
Age ratings should always be displayed and easy to find before the call to action (the prompt to transact, download, stream, play or view).
Although all titles should carry a best practice age rating, any that don't should be clearly labelled 'Not Rated', with a policy of restricting such content to over 18s (unless the content is clearly children's programming).
Services should have arrangements in place to ensure content has UK age labelling before it made available to the public.
Details on the age labelling and policies used by services be made accessible across all platforms on which each service operates.
Parental controls should be mapped to PEGI ratings and users should be able to easily search for age appropriate games.
Appeals Process Infographic
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