Our best practice recommendations for games platforms are:
 
  • A consistent set of PEGI age labelling should be used across all online games services
  • Services should work towards full coverage of PEGI age ratings across online games
  • Ratings should always be represented by the formal PEGI classification symbols.
  • Age labels should be easily understandable for the public and reflect the expectations of UK audiences.
  • Additional ratings info (for example, 'violence, strong language, drugs) should be used alongside the age rating wherever available.
  • Age ratings should always be displayed and easy to find before the call to action (the prompt to transact, download, stream, play or view).
  • Although all titles should carry a best practice age rating, any that don't should be clearly labelled 'Not Rated', with a policy of restricting such content to over 18s (unless the content is clearly children's programming).
  • Services should have arrangements in place to ensure content has UK age labelling before it made available to the public.
  • Details on the age labelling and policies used by services be made accessible across all platforms on which each service operates.
  • Parental controls should be mapped to PEGI ratings and users should be able to easily search for age appropriate games.